Get to Know Us
Who Are We?
Frontier Communications is a leading provider of advanced communications services to urban, suburban, and rural communities. We own and operate an expansive fiber network sprawling 180,000 miles and reaching 45 states. Our 800,000-strong network of business customers is as robust as the product portfolio we use to enable their journey to the cloud. For us, that’s a mark of pride. For current customers, it’s a point of satisfaction and confidence. And for prospective customers, it’s a promise to deliver that wealth of expertise and commitment; a promise we have lived up to for 80+ years. We partner with you to understand your unique business needs. We’ll help you design and implement a solution that fits your business needs. Our managed services portfolio will allow you to focus on growing your business and leave the day to day IT operations to Frontier. We count on our Master Agent partners to help us find and care for valuable business clients, and we are committed to supporting our clients and partners alike.
We're a Part of the Community
Communication services are essential for thriving communities, and at Frontier, we don’t underestimate the importance of this fact. We work hard to deliver high quality to the millions of customers in all the markets we serve.
Frontier makes this high-quality service possible by emphasizing accountability among its staff. Frontier’s Operational Directors personally shoulder the responsibility to satisfy their customer base, and they utilize the help of other state and regional leaders to accomplish that mission. Frontier also employs thousands and thousands of local residents who work in their own communities. From the CEO to the field technicians, Frontier employees all accept responsibility for the people we serve.
When you partner with Frontier, you are joining a dedicated workforce committed to putting the customer first. Come on board—we are happy to have you.
How Can We Help?
“Welcome! How can I help?”
That’s what you’ll hear when you work with Frontier because we are here for you!
We appreciate you taking the time to learn more about the Frontier Partner Program. Within the pages of this website lies a host of resources to help you on your journey. The Frontier Partner Program is built for connecting business customers with the industry’s most talented agents that are committed to helping their customers succeed. We provide Agents with an extremely robust portfolio of telecommunications and data services, but it goes well beyond that. We are a fortune 500, S&P 500 company. With approximately 30,000 employees, we provide a vast array of communications services to urban, suburban and rural customers throughout our 29 state operating region. Through the Frontier Partner Program, we assist a network of thousands of authorized agents throughout the nation who make Frontier a part of the unique technology solutions they provide to business customers.
We are very proud of our agents and as integral members of our distribution team, we are constantly evolving our program for you. As a participant in the Frontier Partner Program, you should never feel like you are on the outside looking in. Our online quoting and ordering tools are available 24/7. During regular business hours, we provide Agents with a dedicated team available by phone or email to assist with all aspects of our program. Need help selecting the right product? Have a question about which services are available at your customer’s address? Need to obtain a quote or place an order? The Partner Support Team is ready to help! The real proof of how much we value our Agents, however, shows in where our partners fit within our company’s salesforce – and that’s side by side with us! Our Agents can also work with any of the hundreds of in-market Commercial Sales Account Executives that make up our commercial salesforce. We are committed to working with you, not against you and the result is what we feel is the best Agent program in the industry.
We’ve assembled a great team and we’d love to see you join us. So please, feel free to contact us with questions, suggestions or just to chat. We’re here to help! Contact us!
– Frontier Agent Team